Key Performance Indicators

Purpose of the MoU Key Performance Indicators

The MoU key performance indicators will be collated by the National MoU Facilitator on an annual basis and used to report to the National Steering Committee (NSC) to:

  • Measure the level of impact MoU activities are having at each site cumulatively across all sites.
  • Provide the opportunity for the NSC identify barriers to implementation at sites and support sites to resolve them.
  • Review the effectiveness of the MoU governance and administrative systems and undertake actions as required.

The annual report and agreed NSC actions will be distributed to the Site Steering Committees (with the exemption of identified confidential measures).

MoU Outcomes to be measured

The outcomes that the MoU is committed to achieving are:

  1. Improved employment outcomes for local Indigenous Australians
  2. Enterprises that are owned and managed by local Indigenous Australians are established and supported
  3. Increased participation of Indigenous Australians in minerals industry and government supply chains
  4. Effective governance and administration of the MoU including increased Indigenous Australian participation
  5. Leading practice employment and enterprise development opportunities for Indigenous Australians are identified and disseminated

Measurement of Outcomes a, b & c

The MoU sites will differ in respect to which combination outcomes they will focus on.  They will also differ in how they measure these outcomes as their strategies for achieving outcomes will be relevant to the locally identified barriers and opportunities.  The availability of data to measure progress in each of these sites can also be expected to differ.  For these reasons it will be expected that:

Each site will identify which combination of outcomes it will be addressing in their strategic plan.

The strategic plan will identify the indicators that will measure progress against these outcomes. 

The MoU Facilitator can provide guidance on the selection of indicators during the preparation of the strategic plan and will provide feedback on the appropriateness of the proposed indicators when the strategic plan is completed.

The Site Coordinators will report annually on how their respective indicators are tracking.

The MoU Facilitator will collate this information in the form of indicators moving forward, neutral or regressing for each site and compile an annual report for all sites to illustrate how they are performing against the outcome measures.

Some potential indicators that could be used to measure performance against outcomes a, b & c are outlined in Attachment One where the value of these indicators are analysed.  As there isn’t a ‘perfect’ indicator it will be expected that sites will use both a number of indicators and a combination of qualitative and quantitative indicators in order to tell a story and to counterbalance the inadequacies of a single indicator to measure progress against an outcome.

Measurement of Outcomes d & e

The indicators for measuring d & e, and how they are to be collected, are listed in Attachment One.  They are predominantly satisfaction measures, as well as an analysis of how MoU site annual action plans and National Steering Committee (and State) action plans have been implemented. It will be expected that each site will develop annual action plans, that sit under the Strategic Plans, which are provided to the MoU National Facilitator. 


An annual report will be prepared compiling the information collected at sites to identify the cumulative outcomes achieved, common issues identified and actions that will be implemented to address them.  This report will be made available on the Minerals Council of Australia website.  Identified staffing and management issues will be dealt with through NSC meeting procedures and will not be made public.